Why Ethical Storytelling Is Crucial for Non Profits

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Ethical storytelling at St Michael’s Hospice, three women sit around a table

Everyday we’re saturated with marketing, advertising, digital content and messages and the tactics for grabbing people's attention are becoming less trustworthy - this means that non profits need storytelling that builds trust. This is where ethical storytelling comes in. Done right, it not only raises awareness and funds but also protects dignity, strengthens relationships, and supports long-term impact.

Why Ethical Storytelling Is Crucial for Non Profits
Everyday we’re saturated with marketing, advertising, digital content and messages and the tactics for grabbing people’s attention are becoming less trustworthy – this means that non profits need storytelling that builds trust. This is where ethical storytelling comes in. Done right, it not only raises awareness and funds but also protects dignity, strengthens relationships, and supports long-term impact. So, why is ethical storytelling important for non profits, and how can you put it into practice?
What Do We Mean by Ethical Storytelling?

Ethical storytelling is about sharing stories with care, respect, and consent. It’s the difference between telling stories about people and telling stories with them.

Rather than reducing individuals to “case studies” or “success stories,” ethical storytelling ensures contributors feel ownership and agency in how their experience is shared.

At its heart, it’s about prioritising dignity over drama, accuracy over exaggeration, and consent over convenience.

Why Ethical Storytelling Matters for Non Profits

1. It Builds Trust With Donors

Supporters today are more aware — and more sceptical — than ever. Over-sensationalised or “poverty porn” style content can alienate audiences and damage credibility. Ethical storytelling creates deeper trust by showing donors you care about how you work, not just what you achieve.

2. It Protects the People You Serve

The communities non profits support are often vulnerable. Without ethical safeguards, storytelling can risk retraumatising contributors or misrepresenting their experiences. By prioritising safety, consent, and accuracy, non profits protect the very people they exist to serve.

3. It Strengthens Long-Term Impact

Stories told unethically might get quick clicks, but they rarely build lasting support. Ethical storytelling ensures your non profit is seen as credible, values-driven, and trustworthy — vital for partnerships, funding, and reputation.

4. It Reflects Your Values

If your mission is about empowerment, justice, or dignity, your storytelling should reflect that. Ethical storytelling ensures your communications are aligned with your organisation’s purpose and values.

Key Principles of Ethical Storytelling for non profits

If you’re ready to embed ethical storytelling in your non profit, here are some guiding principles:

  • Informed Consent: Always ask, explain, and re-confirm permission to share someone’s story. Give them plenty of opportunity to think about their decision and reconsider at any point.
  • Dignity First: Avoid images or language that dehumanise or sensationalise.
  • Accuracy Matters: Share real impact without exaggerating or stripping away context.
  • Co-Creation: Involve contributors in shaping how their story is told.
  • Accessibility: Add captions, use clear language, and ensure your content can be experienced by everyone.
How to Put Ethical Storytelling Into Practice

1. Create Safeguarding Guidelines: Build clear internal policies around consent, imagery, and representation.

2. Train Your Team: Ensure staff and volunteers understand trauma-informed interviewing and inclusive filming.

3. Prioritise Co-Creation: Run workshops with service users to co-develop storylines and give them input.

4. Audit Your Content: Review past campaigns and ask — would we share this differently now?

5. Use Video Thoughtfully: Video is a powerful tool, but with power comes responsibility. Make sure your films centre real voices and avoid unnecessary polish at the cost of authenticity.

The Future of non profit Storytelling

As donors, funders, and communities demand more transparency, ethical storytelling will only grow in importance. non profits that embrace it now will not only create better films and campaigns, but also deeper, more authentic relationships with supporters and the communities they represent.

We want non profits to see ethical storytelling as a mindset, not just a communications strategy. It’s about telling stories with integrity, care, and respect. And when non profits get it right, the results are powerful: more trust, stronger engagement, and storytelling that truly reflects your mission.

For more information about how your non profit can adopt ethical storytelling, subscribe here.

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